Kolkata Municipal Corporation

In our vision, KMC will be :-

 Efficient and effective – providing service to its customers in a professional, economical, timely, useful and helpful manner.

 Equitable – assuring service to all its citizens including the vulnerable and deprived groups in a fair, just and reasonable manner.

 Citizen responsive – developing a sense of involvement and participation in all its stakeholders by pro-actively addressing their concerns and    providing complete customer satisfaction.

Financially sustainable – reducing KMC’s dependence on state funds by optimising and efficiently managing its revenues, and

Transparent – providing an accountable and transparent civic administration for the benefit of external users as well as internal employees.